Deskripsi Pekerjaan
Join Synchronicity Select's dynamic Revenue Operations team and become the backbone of our growth strategy. As a Revenue Operations Associate specializing in e-commerce and B2B support, you'll drive revenue optimization by bridging sales, marketing, and customer success operations. This role is critical for streamlining our revenue generation processes, analyzing performance data, and implementing strategies that maximize conversion rates across digital and business channels. You'll work closely with cross-functional teams to ensure seamless lead management, accurate forecasting, and scalable revenue operations in our fast-paced e-commerce environment. Ideal candidates will thrive in data-driven environments and possess a passion for transforming insights into actionable revenue growth.
Tanggung Jawab
- Optimize and manage the end-to-end revenue pipeline for e-commerce and B2B segments
- Analyze sales data to identify revenue leakage and implement process improvements
- Collaborate with marketing teams to generate and qualify high-intent leads
- Support CRM system maintenance and data hygiene for accurate sales reporting
- Develop performance dashboards to track KPIs including conversion rates and customer acquisition costs
- Coordinate between sales and operations teams to ensure seamless handoffs and deal closure
- Assist in forecasting revenue and identifying upsell/cross-sell opportunities
Kualifikasi
- Bachelor's degree in Business, Marketing, Economics, or related field
- 1-2 years of experience in revenue operations, sales operations, or similar analytical role
- Proficiency in CRM platforms (Salesforce, HubSpot) and data visualization tools
- Strong analytical skills with experience in interpreting sales performance metrics
- Excellent communication skills for cross-functional collaboration
- Detail-oriented mindset with ability to manage complex data sets
- Basic understanding of e-commerce platforms and B2B sales cycles
- Proven ability to thrive in fast-paced, results-driven environments