Deskripsi Pekerjaan
Join Marina Bay Sands' award-winning hospitality team as a Room Controller/Coordinator in Housekeeping. In this pivotal role, you'll orchestrate seamless housekeeping operations across our iconic property, ensuring every guest room and public area meets our uncompromising standards of cleanliness and excellence. You'll lead a dynamic team of housekeeping professionals, optimizing workflows while maintaining meticulous attention to detail. This position offers the opportunity to work in one of the world's most prestigious integrated resorts, where your contributions directly impact guest satisfaction and operational excellence. If you thrive in fast-paced environments and possess a passion for hospitality perfection, we invite you to apply and elevate our standards.
Tanggung Jawab
- Coordinate daily housekeeping operations across all room categories and public areas
- Supervise and motivate housekeeping staff, including scheduling and performance management
- Monitor room status and ensure swift turnover between guest stays
- Conduct quality inspections to maintain brand standards and regulatory compliance
- Manage inventory control for cleaning supplies and amenities
- Resolve guest concerns related to room cleanliness and service quality
- Collaborate with front desk and maintenance teams for seamless operations
Kualifikasi
- Minimum 2 years in housekeeping coordination or supervisory role
- Proven experience in luxury hospitality or large-scale operations
- Strong leadership and team management capabilities
- Exceptional attention to detail and quality control standards
- Excellent communication and problem-solving skills
- Ability to work efficiently under pressure during peak periods
- Basic computer literacy for inventory and scheduling systems