Deskripsi Pekerjaan
Join The Hiro Group Indonesia as a Runner / Server / Cashier and become an essential part of our vibrant Front of House team! This dynamic role combines customer service excellence with operational efficiency in a fast-paced hospitality environment. You'll be the first point of contact for guests, ensuring memorable dining experiences while maintaining smooth restaurant operations. Our team thrives on collaboration and professionalism, offering growth opportunities within Indonesia's leading hospitality group. Ideal for energetic individuals passionate about service excellence and teamwork, this position provides hands-on experience in all critical front-of-house functions. We value initiative, reliability, and a positive attitude – perfect for building a strong career foundation in the thriving tourism sector of Surabaya.
Tanggung Jawab
- Greet and seat guests promptly with warm hospitality
- Take accurate food and beverage orders using POS systems
- Deliver orders to tables efficiently while maintaining quality standards
- Process payments securely and reconcile cash transactions
- Maintain cleanliness and organization of dining areas
- Assist servers during peak hours for seamless service flow
- Communicate effectively with kitchen staff for order accuracy
- Uphold health and safety regulations at all times
Kualifikasi
- Previous hospitality or food service experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a high-pressure environment
- Basic knowledge of food safety and hygiene standards
- Excellent time management and multitasking abilities
- Friendly, approachable personality with customer focus
- Flexibility to work evenings, weekends, and holidays
- Attention to detail and problem-solving skills