Deskripsi Pekerjaan
We are seeking a detail-oriented and proactive Sales Administration Staff to join the dynamic team at PT STC NATURAL INDO. In this pivotal role, you will serve as the operational backbone for our sales department, ensuring seamless order processing and maintaining accurate records. You will be responsible for supporting the sales team with daily administrative tasks, coordinating with logistics to guarantee timely delivery, and acting as the primary point of contact for customer inquiries. This is an excellent opportunity for a dedicated professional to develop their career in a growing organization focused on natural products and sustainable solutions.
Tanggung Jawab
- Process incoming sales orders and prepare necessary documentation, including invoices and shipping labels.
- Maintain and update the customer database and sales records with high accuracy and efficiency.
- Coordinate closely with the sales team and logistics partners to ensure orders are shipped and delivered on time.
- Assist in preparing weekly and monthly sales reports and performance summaries.
- Handle incoming customer inquiries via phone, email, or chat with a professional and helpful attitude.
- Assist with inventory management tasks, including stock checks and data entry.
- Perform general administrative duties such as filing, data archiving, and document management.
Kualifikasi
- High School Diploma or Bachelor’s degree in any field; relevant certification is a plus.
- Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint) and office management software.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent verbal and written communication skills in Indonesian; English proficiency is an advantage.
- Detail-oriented with a commitment to data accuracy and confidentiality.
- Previous experience in sales administration, customer service, or a related field is preferred.
- Ability to work independently as well as part of a collaborative team.