Deskripsi Pekerjaan
We are seeking a dedicated and organized Sales Administration Support Specialist to join the team at PT Antikaraya Niaganusa. In this critical role, you will serve as the operational bridge between our sales department, production units, and valued customers. Your primary objective will be to ensure the seamless administration of sales units, guaranteeing that every step of the process—from order intake to final delivery—is executed with precision and efficiency. If you thrive in a fast-paced environment and possess a strong eye for detail, we invite you to contribute to our continued success.
You will be responsible for managing the lifecycle of sales units, ensuring clear and timely communication across all stakeholders. By maintaining accurate records and facilitating coordination, you will play a key role in customer satisfaction and operational excellence. We are looking for a proactive professional who can handle administrative tasks while supporting the dynamic needs of the sales team.
Tanggung Jawab
- Manage and oversee the full administration process for sales units, including accurate order entry, tracking, and documentation.
- Facilitate seamless communication and coordination between the sales department, production team, and customers to ensure timely order fulfillment.
- Monitor the progress of orders closely to identify potential delays or bottlenecks and implement solutions to keep projects on schedule.
- Maintain accurate and up-to-date sales records, databases, and filing systems to support business reporting and analysis.
- Assist in preparing regular sales reports and performance summaries for management review.
- Provide exceptional customer support by responding to inquiries regarding order status, product details, and delivery schedules.
- Collaborate with the logistics team to ensure the smooth handover of finished units to customers.
Kualifikasi
- High school diploma or Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 1-2 years of experience in sales administration, customer support, or a similar operational role.
- Excellent verbal and written communication skills in both English and Bahasa Indonesia.
- Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint) and basic CRM software.
- Strong organizational skills with the ability to multitask, prioritize tasks, and meet tight deadlines.
- Detail-oriented with a high level of accuracy in data entry and record management.
- Ability to work independently and collaboratively within a team environment.