Deskripsi Pekerjaan
Join Wiki Labs Sdn Bhd as a Sales Administrator and launch your career in dynamic sales support! This role offers an exciting pathway into customer service, business administration, and sales operations management. You'll be the backbone of our sales team, ensuring seamless order processing, maintaining client relationships, and driving operational excellence. If you thrive in fast-paced environments where precision meets customer satisfaction, this position will provide invaluable experience in sales coordination, data management, and business process optimization. Enjoy competitive compensation while developing transferable skills in sales administration, customer relationship management, and operational workflow design.
Tanggung Jawab
- Manage end-to-end sales order processing and transaction documentation
- Coordinate with customers and internal teams to resolve inquiries and ensure fulfillment
- Maintain accurate sales databases and CRM systems with real-time updates
- Prepare comprehensive sales reports, performance metrics, and forecast analyses
- Assist in drafting sales contracts, proposals, and partnership agreements
- Support the sales team through lead qualification and opportunity tracking
- Optimize administrative workflows to enhance sales team efficiency
Kualifikasi
- Diploma/Bachelor's degree in Business Administration, Marketing, or related field
- 1-2 years experience in sales administration or customer support
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Excellent written and verbal communication skills in English
- Strong organizational abilities with attention to detail
- Basic understanding of sales processes and CRM systems
- Ability to multitask and prioritize in fast-paced environments