Deskripsi Pekerjaan
Join Logikreasi Utama as a Sales Administrator for our growing marketplace operations! We're seeking a dynamic professional to manage IT product sales across diverse customer segments. In this role, you'll be instrumental in streamlining sales processes, enhancing customer experiences, and driving marketplace growth. You'll coordinate between vendors, logistics, and customers while maintaining accurate transaction records. This position offers an exciting opportunity to develop your sales administration skills in a fast-paced tech retail environment while contributing to our mission of democratizing IT access in North Sumatra. If you're detail-oriented, customer-focused, and passionate about technology sales, we encourage you to apply.
Tanggung Jawab
- Manage marketplace sales orders and transactions for IT products
- Coordinate with suppliers to ensure timely product availability
- Process customer inquiries, complaints, and post-sales support
- Maintain accurate sales databases and transaction records
- Analyze marketplace performance metrics to identify improvement opportunities
- Collaborate with marketing team to promote featured IT products
- Generate weekly/monthly sales reports for management review
- Ensure compliance with marketplace policies and procedures
Kualifikasi
- High school diploma or bachelor's degree in business/marketing preferred
- 1-2 years experience in sales administration or customer service
- Proficiency in CRM software and Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic knowledge of IT products and components
- Attention to detail with numerical accuracy
- Fluency in Bahasa Indonesia; English proficiency advantageous