Deskripsi Pekerjaan
Join our dynamic team as a Sales Agent for a premier moving company based in Florida, USA! This remote full-time position offers the unique opportunity to serve American customers while working from the comfort of your home in Metro Manila. As the first point of contact, you'll handle inbound calls from individuals and families planning their relocations, providing exceptional service and building trust during their moving journey. We're seeking articulate and empathetic professionals who can navigate complex customer inquiries with confidence and precision. This role offers competitive compensation, comprehensive training, and the chance to develop valuable international sales experience. If you thrive in customer-facing environments and possess exceptional communication skills, this is your gateway to a rewarding career in global sales.
Tanggung Jawab
- Handle high-volume inbound calls from US customers seeking moving services
- Provide detailed information on pricing, packaging options, and logistics
- Build rapport with customers to understand their unique moving requirements
- Process bookings and coordinate with operations team for seamless service delivery
- Maintain accurate customer records in CRM systems
- Meet monthly sales targets and customer satisfaction metrics
- Stay updated on industry trends and service offerings
Kualifikasi
- Native-level English proficiency (written and verbal communication)
- Minimum 1 year experience in sales or customer service
- Strong problem-solving and active listening skills
- Ability to work flexible hours including US business hours
- Proficient with CRM software and digital tools
- High school diploma or equivalent (college degree preferred)
- Positive attitude with resilience in handling customer challenges