Deskripsi Pekerjaan
Are you a strategic thinker with a passion for optimizing sales workflows and driving operational excellence? Toku, a dynamic leader in the technology space, is looking for a high-impact Sales and Business Operations Lead to join our team in the Central Region. In this pivotal role, you will act as the engine behind our growth, bridging the gap between sales strategy and day-to-day execution.
You will play a key role in designing, implementing, and scaling the operational infrastructure that powers our sales organization. From managing our CRM data integrity to identifying bottleneck processes and orchestrating cross-functional initiatives, your work will directly influence our ability to scale efficiently in a competitive market. We are looking for a data-driven professional who thrives in fast-paced environments and is committed to continuous process improvement.
Tanggung Jawab
- Architect and maintain end-to-end sales processes to ensure operational efficiency and team productivity.
- Manage and optimize CRM performance, reporting, and data hygiene to provide actionable insights for leadership.
- Develop and track key performance indicators (KPIs) to measure sales funnel health and revenue attainment.
- Collaborate with cross-functional teams, including Finance, Marketing, and Product, to align strategic objectives.
- Support the sales leadership team with territory planning, quota setting, and incentive compensation design.
- Identify and implement automated workflows to reduce manual overhead for the sales team.
- Create and maintain documentation for operational procedures to facilitate onboarding and knowledge sharing.
Kualifikasi
- Bachelor’s degree in Business, Finance, Economics, or a related technical field.
- 3-5+ years of experience in Sales Operations, Business Operations, or Revenue Operations within a tech-forward company.
- Advanced proficiency in CRM software (Salesforce, HubSpot, or similar) and data visualization tools (Tableau, Looker, or Power BI).
- Exceptional analytical skills with a proven ability to translate complex data into business strategies.
- Strong project management skills with the ability to lead cross-functional initiatives independently.
- Demonstrated ability to influence stakeholders at all levels of the organization.
- Exceptional communication and interpersonal skills in a collaborative, team-oriented environment.