Deskripsi Pekerjaan
Are you a motivated individual with excellent communication skills and a passion for driving sales? PT. HRDKU REKSA TALENTA is currently seeking a dedicated Sales and Telemarketing Admin to join our growing team in Surabaya. This is a fantastic contract-based opportunity to combine your administrative expertise with your sales acumen in a dynamic and supportive environment.
As an Admin Sales Telemarketing, your day-to-day will involve a perfect blend of client interaction and back-office support. You will not only drive sales through effective telemarketing strategies but also ensure that every customer interaction is logged, orders are processed efficiently, and the sales pipeline runs smoothly. Your ability to switch between a persuasive salesperson and a meticulous administrator will be key to your success in this role.
In this position, you will be the primary point of contact for our clients, handling outbound calls, managing inbound inquiries, and ensuring that our sales processes are supported by accurate and efficient administration. You will play a pivotal role in our customer acquisition and retention strategies, working closely with the sales team to achieve outstanding results.
We offer a competitive salary package of IDR 3,000,000 – IDR 3,500,000 per month. If you are a target-driven individual looking to make a significant impact, we encourage you to apply and grow your career with PT. HRDKU REKSA TALENTA.
Tanggung Jawab
- Conduct outbound telemarketing calls to potential customers to introduce products and services.
- Respond to inbound customer inquiries and provide accurate information regarding products and services.
- Manage and update the customer database and CRM system with precise data entry.
- Assist in the preparation of sales quotes, invoices, and contract documentation.
- Support the sales team with daily administrative tasks including scheduling, filing, and reporting.
- Track sales performance metrics and generate weekly/monthly reports for management.
- Identify and pursue upselling and cross-selling opportunities to maximize revenue.
- Maintain a high level of customer service and resolve client issues promptly.
Kualifikasi
- Minimum Diploma (D3) or Bachelor's Degree (S1) in any discipline.
- At least 1 year of experience in telemarketing, sales administration, or a related role is highly preferred.
- Excellent command of both Bahasa Indonesia and English (spoken and written).
- Strong persuasion and negotiation skills with a customer-focused mindset.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with CRM software.
- Exceptional organizational skills and attention to detail.
- Able to multitask and prioritize workloads effectively in a fast-paced environment.
- Target-oriented, self-motivated, and able to work well within a team.