Deskripsi Pekerjaan
Are you a passionate hospitality professional looking to elevate your career with a prestigious name? Amorita Resort is seeking a highly motivated and detail-oriented Sales Associate to join our dynamic team in Taguig City. In this role, you will be the bridge between our luxury offerings and our clients, ensuring that every inquiry is handled with the warmth and professionalism synonymous with the Amorita brand.
You will play a pivotal role in our administrative and sales operations, managing client bookings, addressing specific travel requirements, and providing exceptional support to ensure a seamless guest experience from the initial point of contact. If you thrive in a fast-paced environment and have a knack for building long-lasting client relationships, we want to hear from you.
At Amorita Resort, we value excellence, integrity, and proactive communication. Join us and contribute to maintaining our reputation as a premier destination for travelers.
Tanggung Jawab
- Manage and respond to all incoming client inquiries via phone, email, and digital platforms in a timely and professional manner.
- Facilitate the end-to-end booking process, ensuring all guest preferences and special requirements are accurately documented.
- Coordinate with internal departments to ensure service delivery matches the high standards of Amorita Resort.
- Maintain an organized database of sales leads and client interactions to improve conversion rates.
- Provide administrative support to the sales team, including drafting proposals, contracts, and sales reports.
- Assist in the development of promotional materials and sales strategies to increase bookings.
- Handle guest concerns and feedback with tact, ensuring high levels of customer satisfaction and loyalty.
Kualifikasi
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 1-2 years of experience in sales, reservations, or administrative support within the hospitality or tourism industry.
- Excellent verbal and written communication skills in English and Filipino.
- Proficiency in MS Office Suite and hotel property management systems (PMS) or CRM software.
- Strong problem-solving skills and the ability to work under minimal supervision.
- Exceptional organizational skills with a keen eye for detail.
- Ability to maintain a professional demeanor while working in a fast-paced office environment.