Deskripsi Pekerjaan
Join PT Tirta Gracia Utama, a key player within the diversified Tirta Group operating across trucking logistics, warehousing, and Food & Beverage (FnB) sectors. We're seeking a dynamic Sales Associate to drive our retail expansion in the Pareto division. This role combines order processing with customer relationship building, offering exposure to multi-industry operations while delivering exceptional retail experiences. You'll be instrumental in converting customer inquiries into sales while maintaining brand standards in our Jakarta-based operations. Ideal candidates will thrive in fast-paced environments and contribute to our growth trajectory through proactive sales techniques and service excellence.
Tanggung Jawab
- Process customer orders accurately and efficiently across retail channels
- Provide product knowledge and recommendations to enhance customer satisfaction
- Manage sales transactions and maintain accurate transaction records
- Collaborate with logistics and warehousing teams for seamless order fulfillment
- Monitor inventory levels and report stock discrepancies to management
- Implement upselling strategies to maximize revenue per customer interaction
- Adhere to company policies while maintaining high service standards
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 1 year experience in retail sales or customer service roles
- Strong communication and interpersonal skills with customer-centric approach
- Proficiency in basic computer applications and order management systems
- Ability to work flexible hours including weekends and holidays
- Proven track record in achieving sales targets and KPIs
- Knowledge of retail operations within Jakarta market preferred
- Team player with problem-solving abilities and adaptability