Deskripsi Pekerjaan
Are you a highly organized professional seeking a challenging role within a prestigious hospitality environment? Iconic Hotel, located in the heart of Bukit Mertajam, Penang, is currently looking for a meticulous Sales Coordinator to join our growing team. In this pivotal position, you will be responsible for providing exceptional administrative support to our sales department, ensuring the seamless execution of our business strategies.
Your expertise will be crucial in preparing comprehensive business documentation, managing intricate schedules, and maintaining robust communication channels with clients and internal stakeholders. You will play a key role in the pre-sales process, including generating quotations, following up on leads, and organizing crucial meetings. Additionally, you will assist in the preparation of sales presentations and reports that drive revenue.
The ideal candidate will thrive in a fast-paced setting, possess excellent time-management capabilities, and demonstrate a strong command of both written and spoken English and Bahasa Malaysia. This is a fantastic opportunity for a career-driven individual looking to advance their skills in the hotel industry.
Tanggung Jawab
- Prepare confidential business documents, reports, and presentations for the sales department with high accuracy.
- Coordinate and schedule meetings, client appointments, and travel arrangements for the sales team.
- Manage incoming inquiries and correspondence (emails, calls) promptly and professionally.
- Maintain accurate records of sales leads, client contacts, and contract documentation.
- Support the sales team in preparing proposals, quotation follow-ups, and event coordination.
- Process contracts and ensure strict compliance with hotel policies and procedures.
- Liaise effectively with other hotel departments (Front Office, F&B) to ensure seamless service delivery.
Kualifikasi
- Diploma or Certificate in Business Administration, Hotel Management, Marketing, or a related field.
- Proven administrative or coordination experience, preferably within the hospitality or sales industry.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and standard email systems.
- Strong organizational and time-management skills with the ability to prioritize and meet deadlines.
- Excellent written and verbal communication skills in English and Bahasa Malaysia.
- High level of confidentiality, integrity, and a proactive approach to tasks.
- Detail-oriented with a positive and enthusiastic attitude.