Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for excellence in the hospitality and home supply industry? Premier Imported Home and Hotel Supply Co. is looking for a dynamic and highly organized Sales Coordinator to join our growing team in Marikina City. In this role, you will be the backbone of our sales department, ensuring seamless operations, exceptional customer satisfaction, and effective communication between our clients and internal teams.
As a Sales Coordinator, you will act as the primary point of contact for our valued customers. You will manage inquiries, resolve complaints with professionalism, and assist in driving sales growth by maintaining high service standards. If you are a problem-solver who thrives in a fast-paced environment and enjoys building strong client relationships, we want to hear from you!
Tanggung Jawab
- Serve as the primary point of contact for customer inquiries via phone, email, and in-person channels.
- Process sales orders accurately and ensure timely dispatch and delivery of products.
- Maintain and update customer records and sales databases with high attention to detail.
- Proactively handle customer complaints, ensuring efficient and satisfactory resolutions.
- Coordinate with the logistics and warehouse teams to ensure stock availability for sales orders.
- Prepare sales quotations, invoices, and reports as required by the management team.
- Assist in identifying opportunities for upselling and cross-selling premium home and hotel supply products.
Kualifikasi
- At least 1-2 years of experience in Sales Coordination, Customer Service, or a related administrative role.
- Strong verbal and written communication skills in English and Filipino.
- Proficiency in Microsoft Office Suite (Excel, Word) and basic inventory management software.
- Exceptional problem-solving abilities and the capacity to handle high-pressure situations with a positive attitude.
- High school diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven ability to manage multiple tasks simultaneously while maintaining accuracy.
- A proactive mindset with a focus on delivering excellent customer experiences.