Deskripsi Pekerjaan
Are you a detail-oriented professional who thrives in a fast-paced environment? Syspex is currently seeking a motivated and energetic Sales Coordinator / Customer Service Executive to join our growing team in Selangor. In this pivotal role, you will act as the primary link between our valued clients and our internal operations, ensuring every order is handled with precision and every customer leaves with a positive experience.
At Syspex, we pride ourselves on delivering seamless operational solutions. As our Sales Coordinator, you will manage end-to-end sales documentation, coordinate with logistics, and provide exceptional support to our clients. If you are passionate about customer success and want to build a career in a dynamic organization, we want to hear from you.
Tanggung Jawab
- Manage and process incoming customer sales orders with high accuracy and efficiency.
- Serve as the primary point of contact for customer inquiries, providing timely and professional resolutions.
- Coordinate with internal departments, including warehouse and logistics, to ensure on-time delivery of products.
- Maintain and update customer databases and sales records in the CRM system.
- Prepare sales quotations, invoices, and delivery orders for client approval.
- Proactively follow up on pending orders to ensure customer satisfaction and operational excellence.
- Support the sales team with administrative tasks and report generation to facilitate strategic decision-making.
Kualifikasi
- Diploma or Degree in Business Administration, Marketing, Logistics, or a related field.
- Minimum 1-2 years of experience in a Sales Coordination or Customer Service role, preferably in a supply chain or manufacturing environment.
- Strong interpersonal skills with the ability to build rapport with diverse clients.
- Proficiency in Microsoft Office Suite (Excel, Word) and basic CRM software.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Ability to multitask and work effectively under pressure to meet tight deadlines.
- Strong problem-solving skills and a high level of attention to detail.