Deskripsi Pekerjaan
Are you a motivated individual looking to kickstart your career in a dynamic industrial environment? SBN Industries is seeking a detail-oriented and proactive Sales Coordinator to join our growing team in Johor Bahru. This is an excellent opportunity for fresh graduates to gain hands-on experience in sales operations, customer relationship management, and supply chain coordination.
In this role, you will act as the vital link between our clients and internal departments. You will ensure that our sales processes run seamlessly, from initial inquiry to final order fulfillment. We are looking for someone with a 'can-do' attitude, excellent communication skills, and a strong desire to learn. If you are organized, tech-savvy, and ready to contribute to a fast-paced sales environment, we want to hear from you!
Tanggung Jawab
- Assist the sales team in daily administrative operations to ensure efficient workflow.
- Manage and respond to customer inquiries via phone, email, and live chat platforms promptly.
- Process sales orders accurately and coordinate with the warehouse team for timely dispatch.
- Maintain and update the CRM database with precise customer information and sales records.
- Monitor inventory levels and coordinate with internal departments to address supply availability.
- Prepare sales reports, quotations, and supporting documentation for management review.
- Resolve client concerns or complaints professionally to maintain high satisfaction standards.
Kualifikasi
- Fresh graduates are strongly encouraged to apply; prior internship experience is a plus.
- Minimum Diploma or Bachelor’s degree in Business Administration, Marketing, or any related field.
- Excellent command of English and Bahasa Malaysia (written and spoken).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- A proactive learner with a positive attitude and strong interpersonal skills.
- Ability to work independently as well as collaboratively within a diverse team.