Deskripsi Pekerjaan
New Gendon Optik, a trusted leader in the optical health industry, is seeking a dedicated Sales Counter Representative to join our customer-focused team in Wonogiri. As the first point of contact for our clients, you'll deliver exceptional service while processing transactions, resolving inquiries, and promoting our premium eyewear solutions. This role combines customer relationship management with operational efficiency to ensure seamless patient experiences.
Join our mission to enhance community vision health through personalized service. You'll work in a dynamic retail environment where your expertise directly impacts customer satisfaction and business growth. We provide comprehensive training on optical products and sales techniques to support your professional development.
Tanggung Jawab
- Process customer transactions accurately using POS systems
- Provide detailed product information on eyeglasses, contact lenses, and accessories
- Handle customer inquiries and resolve complaints professionally
- Manage inventory control and stock replenishment at the sales counter
- Collaborate with optometrists to coordinate customer appointments
- Execute sales promotions and upselling strategies
- Maintain clean, organized counter display areas
- Process insurance claims and payment verifications
Kualifikasi
- High school diploma or equivalent certification
- Minimum 1 year retail or customer service experience
- Proficiency in basic computer operations and POS systems
- Strong communication and interpersonal skills
- Ability to work under pressure during peak hours
- Attention to detail in financial transactions
- Basic knowledge of optical products preferred
- Positive attitude with problem-solving mindset