Deskripsi Pekerjaan
Are you a customer-oriented professional looking to build your career with a market leader? Blue Bird Group, Indonesia's most trusted transportation provider, is seeking a dynamic Sales Counter Staff to join our team at the Solo Airport counter. In this role, you will be the face of our brand, providing seamless ground transportation services to travelers and ensuring that our operational flow meets the highest standards of service excellence.
You will play a critical role in managing the supply and demand of our carpool services, acting as the primary point of contact for passengers arriving at the airport. We are looking for individuals who are energetic, communicative, and ready to thrive in a fast-paced airport environment. If you have a passion for hospitality and retail operations, we invite you to join our journey.
Tanggung Jawab
- Managing daily sales and booking transactions at the airport service counter.
- Providing professional information and assistance regarding transportation services to airport passengers.
- Coordinating fleet supply and passenger demand to ensure operational efficiency.
- Handling customer inquiries, feedback, and complaints with a solution-oriented mindset.
- Maintaining accurate records of daily sales and operational reports.
- Ensuring the cleanliness and professional presentation of the service counter area.
- Collaborating with operational teams to ensure vehicle availability and timely service delivery.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent.
- Previous experience in retail, customer service, or hospitality preferred.
- Excellent communication skills in Bahasa Indonesia; English proficiency is a strong advantage.
- Ability to work in shifts, including weekends and public holidays.
- Highly disciplined, honest, and well-groomed.
- Strong problem-solving skills and ability to perform well under pressure.
- Domiciled in or willing to be stationed in Surakarta.