Deskripsi Pekerjaan
Are you a passionate salesperson with a love for travel? Eastvantage is looking for a dynamic and results-driven Sales Cruise Consultant to join our team in Bonifacio Global City. In this role, you will be the primary point of contact for clients looking to book their dream cruise vacations. You will transform inquiries into unforgettable experiences, leveraging your sales expertise to provide top-tier service and advice.
We pride ourselves on a culture that rewards excellence. Beyond a competitive base salary, you will benefit from uncapped commission potential, comprehensive training bonuses, and a robust benefits package. If you are a persuasive communicator who thrives in a fast-paced environment and wants to build a career in the high-growth travel industry, we want to hear from you!
Tanggung Jawab
- Consult with prospective clients to identify their travel needs, preferences, and budget.
- Present and sell cruise packages, shore excursions, and cabin upgrades to maximize booking value.
- Manage the end-to-end sales lifecycle, from initial inquiry through to booking confirmation.
- Provide expert recommendations on cruise lines, destinations, and onboard experiences.
- Maintain a high standard of customer service to build long-term relationships and drive repeat business.
- Meet and exceed monthly individual and team sales targets.
- Utilize internal CRM systems to track interactions, update client profiles, and manage lead pipelines.
- Collaborate with internal teams to resolve client issues and ensure seamless travel experiences.
Kualifikasi
- At least 1-2 years of experience in sales, customer service, or the travel/hospitality industry.
- Strong verbal and written English communication skills.
- Proven ability to close sales and work in a performance-driven, quota-bearing environment.
- Proficiency in computer applications and navigating multiple web-based booking platforms.
- Excellent time management skills and the ability to multitask in a fast-paced setting.
- Strong negotiation skills with a focus on consultative selling.
- Willingness to work shifts as required by the business, including nights (supported by 10% night differential).
- High school diploma or equivalent; a college degree is a plus.