Deskripsi Pekerjaan
Join our dynamic team at LKL Group as a Sales & Customer Experience Associate and become the cornerstone of our retail excellence. This pivotal role combines strategic sales execution with exceptional customer service to drive business growth in Bali's vibrant market. You'll be the face of our brand, creating memorable experiences while achieving ambitious sales targets. We're seeking passionate individuals who thrive in fast-paced environments and possess the ability to convert customer interactions into lasting relationships. In this position, you'll leverage your product knowledge to provide personalized recommendations, ensuring every customer feels valued. Beyond sales targets, you'll contribute to our brand's reputation through consistent service quality and proactive problem-solving. This role offers a unique opportunity to develop your skills in both sales mastery and customer relationship management within a supportive team environment.
Tanggung Jawab
- Deliver exceptional customer service across all touchpoints
- Exceed monthly sales targets through strategic product recommendations
- Build and maintain strong customer relationships for retention
- Process transactions accurately while maintaining visual merchandising standards
- Collaborate with team to achieve departmental goals
- Handle customer inquiries and resolve complaints efficiently
- Monitor inventory levels and report stock issues
- Participate in product training sessions to maintain expertise
Kualifikasi
- Minimum 1 year experience in retail sales or customer service
- Proven track record of meeting/exceeding sales targets
- Strong communication and interpersonal skills in Bahasa Indonesia
- Ability to work flexible hours including weekends
- Proficiency in POS systems and basic computer applications
- Passion for consumer products and customer satisfaction
- Problem-solving mindset with attention to detail
- High school diploma or equivalent (D3/S1 preferred)