Deskripsi Pekerjaan
Are you a passionate leader with a flair for luxury interiors and a track record of driving premium retail growth? VIVERE Group, a premier name in high-end lifestyle furniture, is seeking a dynamic Sales Manager to oversee our showroom operations in Serpong. This is a pivotal role for a professional dedicated to delivering world-class customer service and achieving aggressive sales targets in a sophisticated market environment.
As our Sales Manager, you will be the face of the VIVERE brand, leading a high-performing sales team to curate exceptional experiences for our discerning clientele. We are looking for an expert in relationship management, interior aesthetics, and retail excellence who is eager to take our showroom performance to the next level.
Tanggung Jawab
- Lead, mentor, and inspire the showroom sales team to achieve and exceed monthly and quarterly sales revenue targets.
- Develop and implement strategic sales initiatives to drive foot traffic and increase average transaction value within the luxury segment.
- Maintain deep product knowledge of VIVERE’s premium furniture collections to provide expert design and lifestyle consultations.
- Oversee daily showroom operations, ensuring brand standards are met and the visual merchandising remains impeccable.
- Build and nurture long-term relationships with interior designers, architects, and high-net-worth individual (HNWI) clients.
- Analyze sales metrics and customer feedback to provide actionable insights for process improvements and inventory optimization.
- Manage customer escalations with professionalism and grace, ensuring brand loyalty and premium service delivery.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Interior Design, or a related field.
- Minimum 5 years of experience in retail management, specifically within the luxury furniture, high-end fashion, or premium automotive sector.
- Proven leadership capabilities with a track record of managing and developing diverse retail teams.
- Exceptional interpersonal and communication skills, with the ability to influence and engage with affluent customers.
- Strong analytical mindset with proficiency in retail CRM software and sales reporting tools.
- A deep passion for contemporary interior design, home styling, and current global furniture trends.
- Resilient, goal-oriented, and able to thrive in a fast-paced, target-driven environment.