Deskripsi Pekerjaan
Join Private Advertiser as a Sales Operation Executive and become a key driver of our sales success. In this dynamic role, you'll provide critical sales and customer service support, ensuring seamless communication and follow-up to maintain high customer satisfaction. You'll be the backbone of our sales operations, handling inquiries, resolving issues, and building lasting relationships with clients. This position offers the opportunity to work in a fast-paced environment where your contributions directly impact business growth. We're looking for a proactive individual who thrives in customer-centric roles and is passionate about delivering exceptional experiences. If you're ready to launch your career in sales operations with a forward-thinking company, this is your chance to make a significant impact.
Tanggung Jawab
- Manage and maintain accurate customer relationship data in CRM systems
- Coordinate sales support activities including order processing and documentation
- Proactively follow up with customers to ensure satisfaction and address concerns
- Collaborate with sales teams to align operations with customer needs
- Generate sales reports and performance analytics for strategic decision-making
- Assist in developing sales processes and workflows for efficiency
- Support customer retention initiatives through regular communication
Kualifikasi
- Diploma or Bachelor's degree in Business, Marketing, or related field
- 1-2 years of experience in sales operations or customer service
- Proficiency with CRM software (e.g., Salesforce, HubSpot)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail with excellent organizational abilities
- Problem-solving mindset with customer-focused approach