Deskripsi Pekerjaan
Johnson Controls is seeking a dedicated Sales & Operation Support Executive to provide crucial administrative support to our Refrigeration Service team. In this pivotal role, you will serve as the backbone of our operations, ensuring seamless coordination between our sales and technical departments. We are looking for a detail-oriented professional who thrives in a collaborative environment and is eager to contribute to our continued success in the building automation and refrigeration industry.
As a key member of our team, you will manage diverse responsibilities ranging from data entry and report preparation to scheduling service appointments. Your ability to organize complex information and communicate effectively will directly impact our customer service standards and operational efficiency. Join us to work in a fast-paced setting where your organizational skills will make a tangible difference.
Tanggung Jawab
- Manage daily administrative functions for the Refrigeration Service team.
- Coordinate sales operations, including order processing and documentation.
- Maintain accurate and up-to-date customer and service records.
- Assist in the preparation of sales reports and performance analysis.
- Liaise between technical teams and clients to resolve operational issues.
- Handle incoming inquiries and route them to the appropriate departments promptly.
- Support inventory management for operational supplies.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or related field.
- Minimum 1-2 years of experience in sales support or administrative operations.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent organizational skills with a keen eye for detail.
- Good communication skills in both English and Bahasa Indonesia.
- Ability to multitask and prioritize in a fast-paced environment.
- Familiarity with CRM software is an advantage.