Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for driving sales efficiency and data-driven decision-making? BID Operations Sdn. Bhd. is seeking a motivated Sales Operations Associate to join our dynamic team in Kuala Lumpur. In this role, you will be the backbone of our sales department, ensuring our systems, data, and processes run seamlessly to support our growth trajectory.
You will play a critical role in bridging the gap between sales strategy and execution. By maintaining CRM data integrity, generating insightful performance reports, and streamlining our internal sales workflows, you will empower our sales force to focus on what they do best: closing deals. If you thrive in a fast-paced environment and enjoy transforming complex data into actionable insights, we want to hear from you.
Tanggung Jawab
- Manage and maintain CRM data integrity to ensure accurate reporting and pipeline visibility.
- Prepare weekly and monthly sales performance reports for management to track KPIs and growth targets.
- Assist in the development and implementation of efficient sales processes to reduce administrative burden.
- Coordinate cross-functionally with Marketing and Finance teams to align lead generation and billing cycles.
- Support the sales team with administrative tasks, contract documentation, and client onboarding support.
- Monitor sales team performance metrics and identify bottlenecks in the sales funnel.
- Provide training and support on sales software tools and internal best practices.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 1-3 years of experience in Sales Operations, Sales Administration, or Data Analysis.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, or Zoho) is highly preferred.
- Advanced MS Excel skills (Pivot Tables, VLOOKUP, and data visualization).
- Strong analytical mindset with the ability to interpret data trends and provide actionable solutions.
- Excellent communication skills with the ability to bridge communication between technical and non-technical stakeholders.
- Ability to thrive in a high-growth, target-oriented work environment.