Deskripsi Pekerjaan
Join Good Job Creations as a Sales Operations Coordinator in the dynamic Shipping/Maritime industry! This is an exciting opportunity to be at the heart of our commercial operations, ensuring seamless order management from start to finish. In this fast-paced role, you'll coordinate between sales teams, customers, and shipping partners to deliver exceptional service and maintain strong business relationships.
As a key member of our operations team, you'll play a critical role in optimizing our shipping processes, resolving logistical challenges, and contributing to the overall success of our maritime operations. This position requires someone with excellent organizational skills, attention to detail, and the ability to thrive in a commercial environment where efficiency and customer satisfaction are paramount.
If you're passionate about logistics and sales operations, and looking to make a tangible impact in the maritime industry, Good Job Creations offers a supportive work environment with opportunities for growth and competitive compensation.
Tanggung Jawab
- Manage end-to-end order processing, from initial inquiry to final delivery
- Coordinate with shipping partners and logistics providers to ensure timely deliveries
- Maintain and strengthen customer relationships through proactive communication
- Monitor shipping schedules, documentation, and compliance requirements
- Collaborate with sales teams to support business development efforts
- Analyze shipping data to identify opportunities for process improvement
- Resolve shipping-related issues and escalate complex problems when necessary
- Prepare regular reports on shipping operations and performance metrics
Kualifikasi
- Diploma or degree in Business, Logistics, Supply Chain Management, or related field
- Minimum 2 years of experience in sales operations, coordination, or maritime industry
- Strong organizational and time management skills with attention to detail
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office Suite and relevant CRM/ERP systems
- Problem-solving mindset with ability to work independently and as part of a team
- Knowledge of shipping documentation and international trade regulations is a plus
- Ability to thrive in a fast-paced, deadline-driven environment