Deskripsi Pekerjaan
Are you a data-driven professional with a passion for optimizing sales performance? Satellite Office is seeking a dynamic Sales Operations Manager to join our growing team in Ortigas, Metro Manila. In this pivotal role, you will serve as the backbone of our sales organization, driving operational excellence through process improvement, CRM mastery, and strategic data analysis.
This is a high-impact position designed for a strategic thinker who thrives in a fast-paced environment and excels at turning complex data into clear, actionable strategies. As our Sales Operations Manager, you will work closely with executive leadership to define and track key performance indicators (KPIs), ensuring our sales team is equipped with the modern tools and insights necessary to exceed targets. You will oversee the entire sales lifecycle, identifying bottlenecks and implementing scalable solutions to enhance productivity.
Located in the heart of Ortigas, this role offers a professional and supportive work culture. Please note that this position requires working on a night shift schedule to align with our international stakeholders and global market demands. If you are ready to leverage your analytical skills to drive business growth, we encourage you to apply and become a key player in our continued success.
Tanggung Jawab
- Manage and optimize the CRM platform (Salesforce/HubSpot) to ensure data integrity and effective lead tracking.
- Analyze sales performance data and provide regular reports and actionable insights to senior management.
- Oversee sales forecasting, pipeline management, and quarterly business reviews.
- Identify and implement process improvements to streamline the sales cycle and reduce administrative friction.
- Collaborate with Marketing and Finance departments to ensure cross-functional alignment on goals and lead flow.
- Administer sales compensation and incentive plans, ensuring accuracy and timely distribution.
- Conduct training sessions for the sales team on new tools, CRM best practices, and operational workflows.
- Develop and maintain sales enablement resources, including playbooks and performance dashboards.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Statistics, or a related field.
- At least 5 years of proven experience in Sales Operations, Sales Enablement, or a similar analytical role.
- Expert proficiency in CRM software (Salesforce certification is a significant advantage).
- Advanced Microsoft Excel skills and experience with data visualization tools like Power BI or Tableau.
- Strong analytical mindset with the ability to translate numbers into strategic business recommendations.
- Excellent communication and stakeholder management skills.
- Willingness to work onsite in Ortigas on a permanent night shift schedule.
- Highly organized with the ability to manage multiple projects simultaneously under tight deadlines.