Deskripsi Pekerjaan
PERSOL Indonesia is currently assisting one of our prestigious Japanese clients in finding exceptional talent to join our growing team in Jakarta Raya. We are seeking motivated individuals to fill the role of Sales or Customer Support Specialist. In this dynamic position, you will serve as a vital link between our Japanese headquarters and our valued customers, ensuring a seamless and positive experience for everyone.
As part of this retail-focused team, you will be responsible for driving sales, managing customer inquiries, and maintaining high standards of service. This is a unique opportunity to gain international experience within a reputable Japanese company while developing your professional skills in a supportive environment. If you are fluent in Japanese and possess a passion for retail and customer service, we encourage you to apply.
Tanggung Jawab
- Provide exceptional customer service to both Japanese and local clients, ensuring satisfaction and loyalty.
- Assist in daily retail operations, including inventory management and visual merchandising.
- Handle sales transactions accurately and efficiently at the point of sale.
- Communicate effectively with Japanese headquarters regarding customer feedback and operational needs.
- Resolve customer complaints and inquiries in a professional and timely manner.
- Support promotional activities and store events to drive foot traffic and sales.
- Maintain a clean, organized, and welcoming store environment.
Kualifikasi
- Fluency in Japanese (N2 or N3 level is preferred) and ability to converse in English.
- Previous experience in retail sales, customer support, or hospitality is highly desirable.
- Strong interpersonal and communication skills with a customer-oriented mindset.
- Ability to work collaboratively in a fast-paced, team-oriented retail environment.
- High school diploma or equivalent; Bachelor’s degree in a related field is a plus.
- Basic computer literacy and familiarity with POS systems.
- Professional appearance and positive attitude.