Deskripsi Pekerjaan
Join KT&G's dynamic retail team as a Sales Retailer Supervisor and drive sales excellence in Semarang. This pivotal role involves overseeing all retail operations to ensure compliance with company procedures while maximizing sales performance. You'll lead a team of retail staff, implement strategic sales initiatives, and maintain high standards of customer service. Your expertise will be crucial in analyzing market trends, optimizing inventory management, and fostering strong relationships with retail partners. This position offers the opportunity to shape the customer experience while contributing to KT&G's market growth in Central Java.
As a key leader in our retail network, you'll collaborate with cross-functional teams to develop promotional campaigns and ensure consistent brand representation across all retail points. The ideal candidate thrives in fast-paced environments and possesses a passion for driving sales results through team leadership and operational excellence.
Tanggung Jawab
- Supervise daily retail operations and enforce compliance with company policies and procedures
- Lead, train, and motivate retail staff to achieve sales targets and performance metrics
- Monitor sales performance and implement strategies to maximize revenue and customer satisfaction
- Conduct regular store visits to ensure product presentation standards and operational efficiency
- Manage inventory control and coordinate with suppliers to prevent stockouts
- Prepare detailed sales reports and performance analyses for senior management
- Foster strong relationships with retail partners and key stakeholders
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- Minimum 3 years retail sales experience with 1+ years in supervisory role
- Proven track record of achieving sales targets and leading high-performing teams
- Strong knowledge of retail operations, inventory management, and compliance standards
- Excellent communication, leadership, and conflict resolution skills
- Proficiency in sales reporting tools and Microsoft Office Suite
- Understanding of Semarang's local market dynamics and consumer preferences