Deskripsi Pekerjaan
Are you a proactive individual looking for a rewarding career in a dynamic environment? We are seeking a dedicated Sales & Service Application Coordinator to join our growing team in Johor Bahru and Kuala Lumpur. In this pivotal role, you will be the face of our service, bridging the gap between our clients and our sales operations. We pride ourselves on providing exceptional service and are looking for someone who shares our passion for excellence and long-term professional development.
As a Sales & Service Application Coordinator, you will play a crucial role in streamlining our application processes and ensuring customer satisfaction. You will manage incoming inquiries, process sales applications efficiently, and coordinate with various internal departments to ensure seamless service delivery. This is a fantastic opportunity for a motivated professional to hone their skills in sales support and customer service while contributing to the company's continued success.
We offer a supportive work culture where your contributions are valued, and there is ample room for career advancement. If you are eager to learn, detail-oriented, and ready to take the next step in your career, we encourage you to apply today and become a key member of our team.
Tanggung Jawab
- Process and review customer sales applications accurately and efficiently.
- Coordinate with the sales team and internal departments to ensure seamless service delivery.
- Respond to customer inquiries regarding applications and service status in a timely manner.
- Maintain and update customer records in the CRM system with high attention to detail.
- Assist in identifying potential leads and supporting sales targets through excellent service.
- Ensure all administrative procedures and compliance standards are met.
- Provide exceptional customer service to ensure client retention and satisfaction.
Kualifikasi
- Diploma or Bachelor’s degree in any field, preferably in Business, Marketing, or Communications.
- Minimum 1-2 years of experience in sales coordination, customer service, or administrative support.
- Strong communication skills (written and verbal) in English and Bahasa Malaysia.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software is an advantage.
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
- Proactive attitude with a strong willingness to learn and adapt to new processes.
- Valid Malaysian Employment Pass or work authorization.