Deskripsi Pekerjaan
Are you a results-driven professional with a passion for sales and client success? Niber Philippines Corp is looking for a dynamic Sales Specialist to join our growing team in Alabang. In this role, you will be the backbone of our sales operations, ensuring seamless coordination between clients and our internal teams to drive business growth and maintain high standards of customer satisfaction.
As a Sales Specialist, you will manage end-to-end sales support processes, from initial client inquiries and order tracking to post-sales follow-ups. We are seeking an individual who thrives in a fast-paced environment, possesses excellent communication skills, and has a knack for problem-solving. If you are organized, proactive, and ready to take your career to the next level in a collaborative corporate culture, we want to hear from you.
Tanggung Jawab
- Serve as the primary point of contact for clients, managing inquiries and providing timely, accurate support.
- Coordinate with cross-functional departments (logistics, finance, and operations) to ensure smooth order fulfillment.
- Track and monitor client orders from procurement to delivery to guarantee on-time satisfaction.
- Prepare sales reports, presentations, and account updates for management review.
- Identify opportunities to upsell or cross-sell products based on client needs and feedback.
- Maintain an organized CRM database with up-to-date client information and transaction history.
- Resolve client concerns or complaints professionally to maintain brand reputation and long-term partnerships.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- At least 1-2 years of experience in sales support, account management, or customer service.
- Excellent verbal and written communication skills in English and Filipino.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Ability to multitask, prioritize urgent requests, and work under pressure in a fast-paced environment.
- Strong interpersonal skills with the ability to build rapport with diverse client profiles.
- Self-motivated with a strong focus on achieving sales targets and company goals.