Deskripsi Pekerjaan
PT Fanah Jaya Maindo is currently seeking a highly motivated and detail-oriented Sales Support professional to join our dynamic team in Cikarang Pusat. In this role, you will serve as the backbone of our sales department, ensuring seamless communication between our sales representatives, operations team, and our valued clients.
The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and possesses strong administrative skills. You will play a critical role in managing sales documentation, tracking order fulfillment, and providing top-tier customer service to maintain our reputation for excellence in the industry. If you are passionate about supporting sales growth and improving operational efficiency, we would love to hear from you.
Tanggung Jawab
- Coordinate with the sales team to process customer orders accurately and in a timely manner.
- Maintain and update customer records and sales databases with high precision.
- Prepare sales reports, presentations, and internal documentation to support management decision-making.
- Handle incoming sales inquiries via phone and email, ensuring professional communication at all times.
- Monitor order fulfillment processes and resolve delivery discrepancies proactively.
- Assist in the preparation of sales contracts, proposals, and quotations for new and existing clients.
- Coordinate with the logistics and warehouse departments to ensure stock availability for sales commitments.
Kualifikasi
- Minimum Diploma degree in Business Administration, Marketing, or a related field.
- Proven experience as a Sales Support, Sales Admin, or in a similar administrative role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent communication skills in both written and spoken Indonesian; English proficiency is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- High attention to detail and ability to handle data with accuracy.
- Ability to work independently and as part of a collaborative team in a target-driven environment.
- Familiarity with CRM software or ERP systems is highly preferred.