Deskripsi Pekerjaan
Are you a detail-oriented professional looking to grow your career with a global leader? Schneider Electric is seeking a highly organized and proactive Sales Support Administrator to join our team in Petaling, Selangor. In this pivotal role, you will act as the backbone of our sales operations, ensuring seamless coordination between our sales teams, supply chain, and our valued customers.
You will be an integral part of the Himel brand operations, contributing to our mission of providing reliable, user-focused electrical solutions for emerging markets. If you thrive in a fast-paced environment and have a passion for operational excellence and customer satisfaction, we want to hear from you. We offer a collaborative culture, opportunities for professional development, and the chance to work with a world-class team.
Tanggung Jawab
- Coordinate and process customer orders, ensuring accuracy from entry to delivery.
- Maintain and update sales records, customer databases, and CRM systems with high precision.
- Serve as the primary point of contact for sales inquiries, providing prompt and professional support.
- Collaborate closely with internal stakeholders, including logistics and warehouse teams, to ensure timely project fulfillment.
- Prepare regular sales reports, status updates, and presentations for management review.
- Assist in the preparation of quotations, tenders, and contractual documentation.
- Resolve customer complaints or operational bottlenecks by identifying root causes and implementing effective solutions.
Kualifikasi
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- Minimum 2 years of experience in sales administration, office management, or customer support roles.
- Proficiency in CRM software (e.g., Salesforce, SAP) and Microsoft Office Suite (Advanced Excel skills preferred).
- Strong command of English and Malay (verbal and written); additional languages are a plus.
- Excellent organizational skills with the ability to manage multiple priorities in a high-pressure environment.
- Strong analytical mindset with a keen eye for detail and data accuracy.
- Professional attitude with exceptional communication and interpersonal skills.