Deskripsi Pekerjaan
Are you looking for a dynamic role within a global leader in digital orthodontics? Align Technology is seeking a dedicated Sales Support Administrator to join our growing team in Malaysia. We pride ourselves on fostering an inclusive, global workplace where every team member can thrive.
As a Sales Support Administrator, you will play a crucial role in ensuring our sales operations run smoothly. You will have access to extensive online learning resources and support for your individual development plans, helping you grow your career while contributing to our mission of transforming smiles. If you are organized, detail-oriented, and passionate about sales operations, we want to hear from you.
Tanggung Jawab
- Manage and maintain the company's Customer Relationship Management (CRM) system, ensuring data accuracy and integrity.
- Prepare comprehensive sales reports, presentations, and correspondence for regional sales managers and leadership.
- Coordinate with internal departments to process sales orders, track shipments, and resolve customer inquiries efficiently.
- Assist in the organization and execution of trade shows, conferences, and regional sales events.
- Maintain and update sales collateral, brochures, and pricing sheets to ensure sales representatives have the latest materials.
- Monitor sales pipeline metrics and provide weekly or monthly updates to the sales team.
- Support the sales team with administrative tasks, including scheduling meetings and managing calendars.
Kualifikasi
- Minimum of 2-3 years of experience in sales support, administrative assistance, or a related field.
- Associate or Bachelor’s degree in Business Administration, Marketing, or a related discipline.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software (e.g., Salesforce, HubSpot).
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent written and verbal communication skills in English; proficiency in Malay is a plus.
- Demonstrated ability to work collaboratively within a global, cross-functional team.
- Attention to detail and a proactive problem-solving attitude.