Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales operations and customer satisfaction? A & J Shima is currently seeking a highly motivated Sales Support Assistant to join our growing team in Cheras, Kuala Lumpur. In this role, you will be the backbone of our sales department, ensuring that our operations run smoothly and our clients receive exceptional service.
As a Sales Support Assistant, you will act as the vital link between our sales representatives and our valued customers. You will manage essential administrative tasks, process orders, and maintain accurate records, allowing our sales team to focus on achieving their targets. If you are organized, possess strong communication skills, and thrive in a fast-paced environment, we would love to hear from you.
We provide a supportive work culture, opportunities for professional growth, and a dynamic environment where your contributions directly impact the company's success.
Tanggung Jawab
- Provide comprehensive administrative support to the sales team to streamline daily operations.
- Coordinate with internal departments to ensure timely processing and delivery of customer orders.
- Maintain and update the CRM database with accurate customer information and sales activities.
- Handle incoming sales inquiries via phone and email, providing professional and timely responses.
- Prepare sales reports, presentations, and quotations for clients and management.
- Assist in the preparation of sales contracts and ensure all documentation is filed correctly.
- Monitor inventory levels and coordinate with logistics to fulfill client requirements.
Kualifikasi
- Diploma or Degree in Business Administration, Marketing, or a related field.
- Minimum 1 year of experience in sales administration or customer service support.
- Excellent proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong verbal and written communication skills in English and Bahasa Malaysia; proficiency in Mandarin is an added advantage.
- Exceptional organizational skills with the ability to multitask in a busy environment.
- A proactive approach to problem-solving and a high level of attention to detail.
- Experience with CRM software or ERP systems is highly preferred.