Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales and customer success? Private Advertiser is seeking a dynamic Sales Support Executive to join our growing team. In this role, you will play a pivotal part in bridging the gap between our sales team and our clients, ensuring a seamless experience from initial inquiry to long-term partnership. We are looking for someone who thrives in a fast-paced environment and is committed to delivering excellent service.
As a Sales Support Executive, you will assist in driving revenue by supporting pre-sales activities, preparing essential documentation, and managing post-sales follow-ups. Your ability to organize information and communicate clearly will directly impact our client satisfaction scores and team efficiency. If you are eager to launch or advance your career in sales administration, we want to hear from you.
Tanggung Jawab
- Provide comprehensive pre-sales support by responding to client inquiries and coordinating with the sales team to facilitate smooth transactions.
- Manage post-sales activities, including contract processing, order fulfillment, and ensuring client satisfaction after the sale.
- Maintain accurate and up-to-date records in the CRM system, tracking leads, opportunities, and customer interactions.
- Prepare professional presentations, quotations, and sales proposals tailored to client needs.
- Act as the primary point of contact for internal and external stakeholders, resolving issues promptly and professionally.
- Collaborate with marketing and product teams to gather necessary materials for sales pitches.
- Conduct regular follow-ups with leads to nurture relationships and convert opportunities into closed deals.
Kualifikasi
- Demonstrated experience in sales support, customer service, or administrative roles within a corporate environment.
- Strong verbal and written communication skills with the ability to articulate complex information clearly.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational skills with a keen attention to detail and the ability to prioritize multiple tasks effectively.
- Proactive problem-solving mindset with a customer-centric approach to service delivery.
- Ability to work independently as well as collaboratively within a cross-functional team.
- Relevant degree or diploma in Business Administration, Marketing, or a related field is preferred.