Deskripsi Pekerjaan
Are you a detail-oriented professional looking for a stable opportunity in the manufacturing sector? Our client, a leading Manufacturing Company located at Jurong Island, is seeking a dedicated Sales Support Executive to join their expanding team. In this role, you will play a pivotal part in driving customer satisfaction and supporting our sales operations.
We are offering a competitive total package of $3,000 – $4,000 per month, comprising a base salary of up to $3,500, allowances, and performance-based bonuses. This is a full-time position with a standard 5-day work week in a professional office environment.
Tanggung Jawab
- Provide exceptional customer support and handle inbound inquiries regarding products and services.
- Assist the sales team in processing orders, quotations, and documentation accurately.
- Maintain and update customer relationship management (CRM) systems with accurate data.
- Communicate effectively with clients to understand their needs and resolve any issues or complaints.
- Coordinate with internal departments to ensure timely delivery and customer satisfaction.
- Prepare weekly or monthly sales reports and performance summaries.
- Conduct market research to identify potential leads and customer trends.
Kualifikasi
- Diploma or GCE 'N'/'O' Level in any discipline; relevant customer service experience is preferred.
- Minimum 1-2 years of experience in sales support, customer relations, or administrative roles.
- Strong interpersonal and communication skills, both written and verbal.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with manufacturing or industrial environments is an advantage.