Deskripsi Pekerjaan
Are you a highly organized professional with a passion for the food industry? CIMEI Food Ingredients is looking for a dynamic Sales Support Executive / Sales Coordinator to join our growing team in Ulu Tiram, Johor. As a key player in our sales operations, you will act as the vital link between our sales representatives, supply chain, and our valued clients.
In this role, you will be responsible for managing sales documentation, ensuring seamless order processing, and providing high-level administrative support to facilitate business growth. We are seeking a proactive individual who thrives in a fast-paced environment and possesses strong communication skills to handle inquiries professionally. If you are detail-oriented, tech-savvy, and ready to advance your career with a reputable food ingredient provider, we want to hear from you.
Tanggung Jawab
- Manage and process incoming sales orders accurately and in a timely manner.
- Maintain and update customer databases and sales records in the CRM system.
- Coordinate with the logistics and warehouse teams to ensure prompt delivery of goods.
- Provide comprehensive administrative support to the sales team, including preparing quotations, invoices, and sales reports.
- Handle client inquiries via phone and email, resolving issues professionally to maintain high satisfaction levels.
- Monitor sales performance metrics and assist in the preparation of monthly sales reviews.
- Collaborate with cross-functional departments to resolve order discrepancies and supply chain bottlenecks.
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 1-2 years of experience in sales coordination, customer service, or administrative support roles.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent command of English and Bahasa Malaysia; proficiency in Mandarin is considered an advantage.
- Experience in the food & beverage or manufacturing industry is highly desirable.
- Ability to work independently as well as contribute effectively within a team environment.