Deskripsi Pekerjaan
Are you an organized professional with a keen eye for detail? PERSOL is seeking a dedicated Sales Support Executive to join our dynamic team in Jurong East. In this pivotal role, you will act as the backbone of our sales operations, ensuring seamless order processing and exceptional service delivery using SAP systems.
We are looking for a proactive individual who thrives in a fast-paced environment and possesses strong administrative capabilities. You will collaborate closely with internal stakeholders to manage end-to-end sales transactions, maintain accurate documentation, and ensure customer satisfaction. If you are tech-savvy, process-oriented, and ready to advance your career with a global staffing leader, we want to hear from you.
Tanggung Jawab
- Manage the full cycle of order processing from entry to delivery confirmation in SAP.
- Coordinate with the warehouse and logistics teams to ensure timely order fulfillment.
- Prepare accurate sales quotations, invoices, and delivery orders for customers.
- Maintain and update customer master data and sales records with high accuracy.
- Handle customer inquiries regarding order status, stock availability, and delivery timelines.
- Monitor and resolve discrepancies in sales documentation and billing processes.
- Generate periodic sales reports for management review.
- Assist the sales team with administrative tasks and ad-hoc operational support.
Kualifikasi
- Diploma in Business Administration, Supply Chain, Logistics, or a related field.
- Minimum 1-2 years of experience in sales support, order management, or a similar administrative role.
- Proficiency in SAP ERP system is highly preferred; familiarity with other ERP modules is an asset.
- Strong proficiency in Microsoft Office Suite, particularly Excel.
- Excellent verbal and written communication skills in English.
- Detail-oriented mindset with the ability to multitask effectively under pressure.
- Strong interpersonal skills with a service-oriented attitude.
- Ability to work independently and as part of a collaborative team in a fast-paced setting.