Deskripsi Pekerjaan
Are you a highly organized and proactive individual with a passion for supporting sales operations? SINOPEC Lubricant Company, a global leader in the petrochemical industry and one of the largest lubricant manufacturers in the world, is seeking a dedicated Sales Support Executive to join our dynamic team in Tuas, Singapore. This is an exciting opportunity to play a pivotal role in our sales success, contributing directly to our operational efficiency and customer satisfaction.
As a Sales Support Executive, you will be the backbone of our sales team, providing essential administrative and logistical support to ensure seamless operations. You will be instrumental in managing client inquiries, preparing crucial sales documentation, processing orders with precision, and coordinating shipments to guarantee timely delivery. Your ability to juggle multiple tasks, maintain exceptional attention to detail, and communicate effectively will be key to thriving in this fast-paced environment. Join SINOPEC Lubricant Company and grow your career within a reputable, international organization dedicated to excellence and innovation.
If you're looking for a role where your organizational skills and customer service mindset can make a real impact, we encourage you to apply. We offer a competitive salary and the chance to be part of a team that values collaboration and professional development.
Tanggung Jawab
- Serve as the primary point of contact for sales inquiries, ensuring prompt and professional responses to customers and sales representatives.
- Prepare comprehensive sales quotations, proposals, and other essential sales documents with accuracy and efficiency.
- Process sales orders from entry to invoicing, verifying details and coordinating with internal departments.
- Liaise with logistics, production, and warehouse teams to coordinate product shipments and ensure on-time delivery.
- Maintain and update customer records and sales databases (CRM) to ensure data integrity and accessibility.
- Assist in the preparation of sales reports, presentations, and forecasts for management review.
- Support the sales team in administrative tasks, scheduling meetings, and managing travel arrangements as required.
- Resolve customer service issues and complaints promptly and professionally, escalating when necessary.
Kualifikasi
- Diploma or Degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 2-3 years of experience in a sales support, sales administration, or customer service role, preferably within the manufacturing or petrochemical industry.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM software (e.g., Salesforce, SAP) and ERP systems is a plus.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders.
- Strong organizational skills and meticulous attention to detail, capable of managing multiple priorities.
- Proactive, self-motivated, and a strong team player with a customer-centric approach.
- Ability to work independently and under pressure to meet deadlines.