Deskripsi Pekerjaan
Are you looking for a challenging and rewarding career in the financial sector? BDO Unibank, one of the largest and most trusted banks in the Philippines, is seeking a highly organized and dedicated Sales Support Officer (Home Loans) to join our dynamic team. In this pivotal role, you will serve as the critical link between the loan approval team and the booking process. Your primary focus will be ensuring the timely conversion of approved loans into actual bookings by meticulously reviewing, verifying, and processing all necessary documentation.
We are looking for a professional who thrives in a fast-paced environment and is committed to delivering excellence in customer service. As part of the BDO family, you will be exposed to a supportive culture that values integrity, professionalism, and continuous growth. You will collaborate closely with loan officers and internal stakeholders to streamline the home loan process, ensuring that clients receive their financial products efficiently and accurately. If you have a keen eye for detail and a passion for helping families achieve their dreams of homeownership, we encourage you to apply.
Tanggung Jawab
- Conduct a thorough and accurate review of all home loan documents to ensure compliance with bank policies and regulatory requirements.
- Facilitate the timely conversion of approved loan applications into actual bookings by managing the administrative workflow.
- Coordinate effectively with loan officers, underwriting teams, and other departments to resolve documentation discrepancies.
- Maintain and update accurate records of loan status, booking dates, and file movements in the bank's management system.
- Assist in preparing comprehensive loan closing packages for clients to ensure a smooth disbursement process.
- Provide exceptional support to the sales team by answering queries related to loan processing and documentation.
- Identify potential bottlenecks in the booking process and propose solutions to improve operational efficiency.
Kualifikasi
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- At least 1-2 years of experience in banking, mortgage banking, sales support, or loan processing.
- Strong understanding of loan documentation standards, underwriting guidelines, and regulatory compliance.
- Excellent organizational skills with the ability to manage multiple tasks and deadlines in a high-volume environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with bank management information systems (e.g., CORE banking).
- High level of attention to detail and problem-solving abilities.
- Strong verbal and written communication skills in English and Filipino.