Deskripsi Pekerjaan
PT Hakiki Donarta is a prominent player in the food industry, committed to delivering high-quality products to our customers. We are currently seeking a dynamic, detail-oriented, and highly motivated Sales Support to join our growing team in Surabaya. In this role, you will be the backbone of our sales department, ensuring seamless operations between our sales representatives, distribution channels, and administrative functions.
The ideal candidate will possess a strong customer service mindset, excellent organizational skills, and the ability to thrive in a fast-paced environment. You will play a critical role in supporting our market expansion by maintaining accurate records, managing order processing, and providing exceptional administrative support to our field sales team. If you are passionate about the food industry and eager to grow your professional career in a supportive team, we would love to hear from you.
Tanggung Jawab
- Assist the sales team in daily administrative tasks, including preparing reports and sales documentation.
- Manage and process customer orders accurately and ensure timely delivery coordination.
- Maintain and update customer database and sales records in the internal system.
- Coordinate with logistics and warehouse departments to track shipment statuses.
- Handle customer inquiries, complaints, and requests professionally to ensure high satisfaction levels.
- Assist in the preparation of sales presentations, proposals, and marketing materials.
- Monitor inventory levels and communicate with the sales team regarding stock availability.
- Provide support for periodic sales reconciliation and data analysis.
Kualifikasi
- Minimum Diploma (D3) degree in Business Administration, Marketing, or a related field.
- Minimum 1-2 years of experience in sales support, administration, or customer service roles, preferably in the FMCG or Food industry.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong communication skills in both written and spoken Indonesian.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- High attention to detail and ability to work with numerical data.
- Ability to work independently and as part of a collaborative team.
- Must be based in or willing to work in Surabaya.