Deskripsi Pekerjaan
Star Shipping Indonesia is urgently seeking a highly motivated and detail-oriented Sales Support (Sales Coordinator) to join our dynamic team. In this pivotal role, you will serve as the operational backbone for our sales department, ensuring seamless communication between clients and internal stakeholders. We are looking for a professional who thrives in a fast-paced environment and possesses a solid understanding of logistics operations to drive our business forward.
As a Sales Support professional, you will play a critical part in maintaining our reputation for excellence in the shipping and freight forwarding industry. This is an excellent opportunity for a dedicated individual to grow their career within a reputable organization that values efficiency, accuracy, and client satisfaction.
Tanggung Jawab
- Assist the sales team in processing quotations, sales orders, and invoicing accurately and in a timely manner.
- Manage and maintain the CRM database, ensuring all client information and sales activities are up-to-date and organized.
- Liaise effectively with internal departments (e.g., Operations, Finance) to resolve customer inquiries and ensure timely service delivery.
- Prepare and organize shipping documentation, including Bills of Lading, packing lists, and commercial invoices.
- Monitor shipment status and communicate critical updates to clients proactively to manage expectations.
- Conduct market research to support sales strategies and identify potential business opportunities.
- Handle administrative tasks related to sales reporting, performance analysis, and contract management.
Kualifikasi
- Minimum 1-2 years of experience in Sales Support, Coordination, or a related administrative role within the shipping, logistics, or freight forwarding industry.
- Familiarity with shipping terms, Incoterms, and international shipping procedures is highly preferred.
- Strong proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
- Excellent verbal and written communication skills in both English and Indonesian.
- Ability to multitask effectively and prioritize tasks in a busy, high-pressure office setting.
- Strong problem-solving skills with a keen attention to detail.
- Diploma or Bachelor’s degree in Business Administration, Logistics, or a related field is an advantage.