Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales operations? Citadel Pacific, Ltd. - Rohq is currently seeking a highly motivated Sales Support Specialist to join our dynamic team in Makati City. In this role, you will be the backbone of our sales department, ensuring seamless operations, accurate documentation, and exceptional service delivery to our clients.
As a Sales Support Specialist, you will collaborate closely with our sales team to streamline workflows, manage CRM data, and assist in the preparation of proposals and reports. We are looking for an individual who thrives in a fast-paced environment and possesses strong communication skills to act as a bridge between our internal teams and our valued customers.
If you are looking to grow your career with a reputable firm that values efficiency and professional excellence, this is the perfect opportunity for you.
Tanggung Jawab
- Manage and maintain accurate customer records and sales documentation within the CRM system.
- Coordinate with the sales team to prepare quotations, sales contracts, and proposals for prospective clients.
- Handle incoming sales inquiries via email and phone, providing timely and professional assistance.
- Assist in the processing of sales orders and monitor delivery schedules to ensure customer satisfaction.
- Generate regular sales performance reports and present insights to management.
- Support marketing initiatives by coordinating lead generation efforts and follow-up schedules.
- Maintain a comprehensive filing system for all sales-related correspondence and contracts.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or any related field.
- Minimum of 1-2 years of experience in a sales support, customer service, or administrative role.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Excellent verbal and written communication skills in English.
- Strong organizational skills with the ability to manage multiple priorities under tight deadlines.
- Experience with CRM software is highly desirable.
- High attention to detail and a proactive approach to problem-solving.