Deskripsi Pekerjaan
Are you passionate about developing talent and driving sales excellence? AIA Philippines, a leader in the insurance and financial services industry, is seeking a dynamic and results-oriented Sales Training Officer to join our team in Makati City.
In this pivotal role, you will be responsible for boosting the performance of our sales force and increasing branch support through the implementation of highly effective and relevant training programs. You will be the driving force behind equipping our agents and partners with the knowledge, skills, and confidence they need to excel in a competitive market.
As a Sales Training Officer, you will collaborate closely with branch managers and the sales leadership team to identify specific training needs. You will design innovative curricula, develop engaging learning materials, and deliver impactful training sessions that drive tangible results. Your efforts will directly influence sales productivity, agent retention, and overall business growth.
We are looking for an experienced professional who thrives in a fast-paced environment and possesses a genuine desire to help others succeed. The ideal candidate is a strategic thinker with excellent communication skills, deep knowledge of sales methodologies, and a proven track record in training and development within the financial services or insurance industry.
Join AIA Philippines and be part of a company that champions your career growth. Enjoy a competitive compensation package, comprehensive benefits, and a supportive work environment. Take the next step in your career and help us build a healthier, longer, better life for every Filipino.
Tanggung Jawab
- Design, develop, and deliver comprehensive training programs for the sales force, focusing on product knowledge, sales techniques, and customer engagement.
- Conduct regular training needs analysis (TNA) in collaboration with branch managers to identify performance gaps and development opportunities.
- Evaluate the effectiveness of training initiatives through assessments, metrics, and feedback, continuously improving program content and delivery.
- Provide on-the-job coaching and field support to sales agents to reinforce learning and drive consistent sales performance.
- Collaborate with the marketing and product development teams to ensure training materials are aligned with current product offerings and market trends.
- Manage training logistics, calendars, and records to ensure efficient and organized learning operations across all branches.
- Stay updated on industry best practices and emerging trends in sales training to incorporate innovative methodologies into the L&D framework.
- Act as a brand ambassador for AIA, embedding the company's values and culture into every training interaction.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, Education, or a related field.
- At least 3-5 years of experience in sales training, learning and development, or a related role, preferably within the insurance or financial services industry.
- Proven track record of designing and delivering successful sales training programs that have positively impacted sales performance.
- Excellent presentation, facilitation, and communication skills in English and Filipino.
- Strong analytical skills with the ability to interpret sales data and training metrics to drive decision-making.
- Demonstrated ability to work effectively with diverse teams and stakeholders at all levels of the organization.
- Proficient in Microsoft Office Suite (PowerPoint, Excel, Word) and Learning Management Systems (LMS).
- Certification in training or coaching (e.g., DDI, ATD, NLP) is an advantage.