Deskripsi Pekerjaan
Join Australian Outsource Desk as a Salesforce Administrator and become a key player in optimizing our client's CRM ecosystem. This full-time, office-based role in Angeles City offers an immediate opportunity to leverage your technical expertise to drive business efficiency and growth. You'll work in a collaborative morning-shift environment where your contributions directly impact customer relationship management and operational workflows. As a Salesforce Specialist, you'll be instrumental in configuring, maintaining, and customizing Salesforce solutions to meet evolving business needs. Ideal candidates thrive in dynamic settings where problem-solving and continuous learning are valued. If you're passionate about technology and want to make tangible impacts, this role is your gateway to professional excellence in the IT sector.
Tanggung Jawab
- Manage and maintain Salesforce CRM systems to ensure optimal performance and data integrity
- Configure Salesforce features, workflows, and automation to align with business requirements
- Provide user training and technical support for Salesforce applications
- Develop and implement security protocols and data management best practices
- Collaborate with stakeholders to gather requirements and translate into technical solutions
- Generate and analyze Salesforce reports to support decision-making processes
- Monitor system health and troubleshoot issues promptly
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related field (or equivalent experience)
- Minimum 2 years of Salesforce administration experience
- Proficiency in Salesforce configuration, automation, and reporting tools
- Strong understanding of CRM principles and Salesforce best practices
- Excellent problem-solving and analytical skills
- Certification (e.g., Salesforce Administrator) preferred
- Exceptional communication and interpersonal abilities