Deskripsi Pekerjaan
Join Australian Outsource Desk as a Salesforce Administrator and become the backbone of our customer relationship management operations. This full-time, office-based position in Angeles City offers an immediate opportunity to leverage your technical expertise in a dynamic environment. You'll maintain our Salesforce CRM ecosystem, ensuring data integrity while optimizing system performance to drive business growth. With morning shift hours and competitive compensation, this role is ideal for professionals seeking to advance their career in cloud-based CRM solutions. Collaborate with cross-functional teams to implement custom configurations, automate workflows, and deliver actionable insights through advanced reporting. If you're passionate about technology and thrive in a collaborative setting, this is your chance to make a significant impact.
Tanggung Jawab
- Manage and maintain Salesforce CRM system configuration, security, and performance
- Develop and implement automation solutions using Salesforce Flow and Process Builder
- Create customized reports, dashboards, and analytics for business intelligence
- Provide user training and support to maximize Salesforce adoption
- Troubleshoot system issues and implement data quality controls
- Collaborate with stakeholders to translate business requirements into Salesforce solutions
- Monitor system updates and new features for continuous improvement
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related field
- Minimum 2 years Salesforce administration experience
- Certification in Salesforce Administrator (ADM-201) preferred
- Expertise in Salesforce configuration, customization, and data management
- Strong analytical skills with attention to detail
- Experience with Salesforce integration and API development
- Excellent problem-solving and communication abilities