Deskripsi Pekerjaan
Are you a Salesforce enthusiast with a passion for building robust automation and optimizing CRM workflows? Emapta is currently seeking a skilled Salesforce Administrator to join our growing global team. In this role, you will be instrumental in streamlining operations, enhancing user experiences, and ensuring our Salesforce environment is performing at its peak.
As a key member of our project-based initiative, you will handle complex flow development, troubleshoot system issues, and provide technical support to internal stakeholders. We offer a stable, long-term career path with the added flexibility of temporary work-from-home arrangements and a healthy work-life balance with weekends off.
If you are a problem-solver who enjoys working in a dynamic, high-growth environment, we invite you to take the next step in your professional journey with Emapta.
Tanggung Jawab
- Design, develop, and maintain complex Salesforce Flows and Process Builders to automate critical business operations.
- Perform daily administrative tasks including user management, profile/role security, and data integrity checks.
- Collaborate with cross-functional teams to gather requirements and translate them into efficient CRM solutions.
- Execute proactive troubleshooting and QA testing for all deployments to minimize system downtime.
- Manage Salesforce data imports, exports, and clean-up projects to ensure high-quality CRM records.
- Create and update comprehensive documentation for system configurations, process maps, and user guides.
- Stay current on Salesforce releases and best practices to recommend continuous system improvements.
Kualifikasi
- Proven experience as a Salesforce Administrator (minimum 2-3 years).
- Strong proficiency in Salesforce Flow Builder, Process Builder, and Validation Rules.
- Certification as a Salesforce Certified Administrator is highly preferred.
- Solid understanding of Salesforce security models, including sharing rules, profiles, and permission sets.
- Excellent analytical and troubleshooting skills with the ability to manage multiple project priorities.
- Strong verbal and written communication skills to effectively interface with global stakeholders.
- Ability to thrive in a work-from-home setup while maintaining high productivity levels.