Deskripsi Pekerjaan
Are you an experienced Salesforce professional looking for a high-impact role with a global partner? EMAPTA is seeking a skilled Salesforce Administrator to join our growing team in Makati. In this role, you will be the backbone of our Salesforce ecosystem, ensuring optimal performance, security, and scalability to drive our business objectives forward.
We offer a stable, high-value career path with the convenience of a hybrid work setup, weekends off to maintain your work-life balance, and comprehensive health benefits starting from Day 1. If you have a proven track record of managing complex Salesforce instances and want to work in an environment that values innovation and professional growth, we want to hear from you.
Tanggung Jawab
- Manage and maintain the Salesforce platform, including user permissions, security settings, profiles, and roles.
- Execute daily administrative tasks, including troubleshooting issues and performing system health checks.
- Customize and configure Salesforce objects, fields, page layouts, record types, and workflows to meet business requirements.
- Design, create, and maintain reports and complex dashboards to provide actionable insights for stakeholders.
- Handle data imports, exports, and data cleaning tasks to maintain high data integrity within the system.
- Collaborate with cross-functional teams to identify system improvements and implement new features.
- Train end-users on Salesforce best practices and provide ongoing documentation and technical support.
Kualifikasi
- Minimum of 5+ years of hands-on experience as a Salesforce Administrator.
- Active Salesforce Administrator Certification is highly preferred.
- Deep understanding of Salesforce CRM, including Sales Cloud, Service Cloud, and Lightning experience.
- Strong analytical, problem-solving, and time-management skills with the ability to work independently.
- Proficiency in creating custom reports, dashboards, and managing security models.
- Excellent verbal and written communication skills for effective stakeholder engagement.
- Ability to thrive in a hybrid work environment and maintain high productivity.