Deskripsi Pekerjaan
Join GECO Asia as an SAP SD/LE Application Support Specialist and become a critical driver of our digital transformation journey. In this pivotal role, you'll safeguard system stability, resolve complex incidents, and optimize Order-to-Cash processes within our dynamic SAP environment. You'll collaborate with cross-functional teams to ensure seamless business operations while implementing continuous improvements to enhance efficiency and user experience. This position offers the opportunity to work with cutting-edge SAP technologies and contribute to strategic initiatives that directly impact our organization's growth and success.
Tanggung Jawab
- Provide L2/L3 application support for SAP SD and LE modules to ensure system stability and operational excellence
- Resolve complex incidents and service requests within SLA targets through root cause analysis
- Optimize Order-to-Cash processes by identifying and implementing system enhancements
- Collaborate with business units and IT teams to align SAP configurations with operational needs
- Document system configurations, procedures, and troubleshooting guides
- Monitor system performance and proactively address potential issues
- Participate in SAP system upgrades, testing, and implementation projects
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of hands-on SAP SD/LE application support experience
- Strong knowledge of SAP Sales & Distribution (SD) and Logistics Execution (LE) modules
- Expertise in Order-to-Cash business processes and SAP integration scenarios
- Proven incident/problem management experience in SAP environments
- Excellent analytical and troubleshooting skills with SAP transactions
- SAP certification (SD/LE) preferred
- Strong communication skills and ability to work collaboratively in cross-functional teams