Deskripsi Pekerjaan
Are you a data-driven professional with a passion for e-commerce growth? SnapMart is looking for a Seller Success Data Analyst to join our high-performing team in Paranaque City. In this role, you will be the backbone of our seller ecosystem, transforming complex raw data into actionable business intelligence that directly impacts the growth of thousands of local merchants.
We operate in a fast-paced environment where your insights will guide our strategy, optimize seller performance, and enhance the overall platform experience. You will collaborate cross-functionally with account management, marketing, and product teams to identify market trends, forecast seller behavior, and champion data-backed decision-making. If you possess a keen eye for patterns and a knack for storytelling through data, we want to hear from you!
Tanggung Jawab
- Develop, maintain, and automate dashboards and reporting tools to monitor seller performance KPIs.
- Analyze complex datasets to identify growth opportunities, churn risks, and performance bottlenecks.
- Translate technical findings into clear, impactful presentations for non-technical stakeholders.
- Collaborate with the Product and Marketing teams to design and evaluate the success of seller-focused programs and campaigns.
- Conduct deep-dive investigations into platform anomalies to ensure operational excellence.
- Build predictive models to forecast seller demand and optimize inventory management support.
- Provide strategic recommendations to the Seller Success leadership team based on data-driven insights.
Kualifikasi
- Bachelor’s degree in Data Science, Statistics, Economics, Business Analytics, or a related field.
- Minimum of 2-3 years of experience in data analysis, preferably within an e-commerce or retail environment.
- Advanced proficiency in SQL for data extraction and manipulation.
- Strong visualization skills using tools like Tableau, Power BI, or Looker.
- Working knowledge of Python or R for statistical analysis and data modeling.
- Excellent communication and stakeholder management skills.
- High proficiency in Excel (VBA/Macros is a plus).
- Strong analytical mindset with the ability to manage competing priorities in a fast-paced setting.